ParcelPe accepts returns and refunds only for damaged, expired, or rotten products. Refunds will be processed within 24-72 hours upon approval.
Items are eligible for return if they are found to be damaged, expired, or rotten upon delivery. To initiate a return, please contact us immediately through the app or WhatsApp.
Approved refunds will be processed within 24-72 hours. Refunds are issued to the original payment method.